Privacy Policy
Last updated: January 5, 2026
Guide2Umrah respects your privacy. In this Privacy Policy we explain what personal data we collect, how we use it, and what rights you have.
We only process personal data when necessary to provide our services, improve our website, and communicate with you.
Depending on how you use our website and services, we may process the following categories of personal data:
- Contact details (name, email address, phone number)
- Booking and travel details you submit via our forms
- Technical data (IP address, device/browser information, log data)
- Communication data (messages via WhatsApp, email, or contact forms)
1. To provide our services
To respond to your requests, process inquiries, and help you arrange your Umrah/Hajj journey.
2. To communicate with you
To send updates about your inquiry, answer questions, and provide customer support.
3. To improve and secure our website
To analyze website usage, prevent abuse, and maintain the security and performance of our platform.
We do not sell your personal data. We may share it with trusted partners only when necessary to deliver our services and comply with legal obligations.
Examples of recipients
- • Service providers that help us operate the website and tools (e.g., hosting, analytics)
- • Partners involved in travel arrangements (only when required for your booking)
- • Authorities when we are legally required to do so
We take appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, and disclosure.
Access to personal data is limited to authorized personnel and trusted processors where needed.
You have rights regarding your personal data. You can request:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data (when applicable)
- Objection or restriction of processing (when applicable)
If you have questions about this Privacy Policy or want to exercise your rights, contact us:
Email: info@guide2umrah.com
Phone: +32 465 34 97 79